Privacy Policy

Last updated: 16 Oct 2025

1. Who we are

This Privacy Policy describes how TechArcadia Ltd (“we”, “us”, “our”) collects and processes personal data when you use our website and services.

2. Data we collect

• Contact data: name, email address, phone number.
• Usage data: pages visited, interactions, device and browser information, IP address.
• Communications: messages you send via forms or email.
• Cookies: small files used to operate and improve the site (see “Cookies”).

3. How we use data

• To provide, maintain, and improve our services and website.
• To respond to enquiries and provide customer support.
• To send administrative information and service updates.
• To monitor security and prevent fraud or abuse.
• To comply with legal obligations.

4. Legal bases (GDPR)

We process personal data under the following legal bases: performance of a contract, legitimate interests (e.g., site security, analytics), consent (where required), and legal obligation.

5. Cookies & analytics

We may use essential cookies for site functionality and optional cookies/analytics to understand usage. You can control cookies through your browser settings. If we use third-party analytics, those providers may set their own cookies in accordance with their policies.

6. Sharing of data

We do not sell your personal data. We may share it with trusted service providers (e.g., hosting, analytics, support tools) under data processing agreements, or when required by law, or to protect our rights and users.

7. International transfers

Where data is transferred outside the UK/EEA, we use appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.

8. Data retention

We retain personal data only for as long as necessary for the purposes stated above, or as required by law. After that, data is securely deleted or anonymised.

9. Your rights

• Access, rectification, and erasure.
• Restriction or objection to processing.
• Data portability.
• Withdrawal of consent where processing is based on consent.
• Right to lodge a complaint with the ICO or your local authority.

10. Security

We implement technical and organisational measures to protect personal data. However, no method of transmission over the Internet is 100% secure.

11. Children

Our services are not directed to children under 16. We do not knowingly collect data from children.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date above.

13. Contact us